"It's initially a conversation between a customer who wants food from that restaurant and a Postmate who has the resources and the time to go pick it up on behalf of the customer." Within the Foursquare-linked system, a consumer has the power to either search for a certain restaurant or input an address into the system. Here's how Postmates works: "Every merchant starts their journey on the platform as anonymous," says Anand Dass, Postmates's director of business development. Postmates's "Featured" restaurants page in Seattle. Restaurants are understandably wary of that arrangement, and some in Seattle and San Francisco are starting to speak out - including to lawyers. "We don't like the way Postmates represents our business, and don't trust their staff is properly handling our food." Instead of asking permission, Postmates links consumers with restaurant listings through the local search and discovery service app Foursquare, takes orders, then calls them into restaurants and sends its couriers to pick them up. "Bottom line, we don't want to have delivery, and if we did, we'd do it ourselves," says Seattle restaurant owner David Meinert of Lost Lake Cafe, 5 Point Cafe, and Big Mario's. Sounds like a noble start, except for one caveat: Postmates doesn't ask for permission from the restaurants whose food it delivers. A huge part of the mission was to give retailers in cities better weapons to fight against Amazon, because you know what? They've been bullied around." In 2011, Postmates co-founder and CEO Bastian Lehmann told CBNC he was inspired by the question, "'What if you can use the city as a warehouse?'. cities where it operates, it will actually shuttle nearly anything (not just food) from a store or restaurant to a customer's door. Postmates is unique among delivery services in that in the 70+ U.S. Of these food couriers, the four-year-old San Francisco-based Postmates has particularly won press for snagging Starbucks and Chipotle among its many accounts, and just last month it reported another $80 million in funding, bringing its total valuation to nearly half a billion dollars.
Taco Bell, Dunkin' Donuts, and many more are getting in the game with their own drivers, and round every bend, it seems like there's another service roaming the streets: GrubHub, Seamless, Bite Squad, Eat 24. In this iPhone era of ultra convenience, restaurant delivery is in the midst of a renaissance.
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